STORE DOCTOR SUPPORT
How can we help?
Need assistance with Shopador Store Doctor? We're here to help with setup, product templates, courier tracking imports and bulk order fulfilment.
Contact our support team
Email us with a description of your question or issue. Please include your Shopify store domain and any relevant error message. Do not send customer personal information, passwords or Shopify access tokens.
Email Store Doctor SupportWhat can we help with?
Getting started
Installing Store Doctor, understanding its features and choosing the right subscription.
Product templates
Viewing and assigning Shopify product templates, including bulk updates.
Bulk order fulfilment
Importing tracking details, reviewing matched orders and understanding fulfilment results.
Billing and subscriptions
Questions about Store Doctor Pro plans and Shopify subscription management.
Before contacting support
Please check that your Shopify app permissions are up to date, review any error messages displayed in Store Doctor and confirm that your tracking import matches the expected format.
If the issue persists, contact us with the steps needed to reproduce it.